jterry801's profile

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Monday, September 1st, 2025

No sound on recording

I recorded some tennis today. Part way through the recoding the sound is gone … and doesn’t come back! Any ideas? It is not a connection issue, I can play other recordings and the sound is working.

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2 days ago

Good Afternoon, @jterry801! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with your recording for the tennis. There are many factors, it could be that the broadcast had a sound concern which is the most common. Are you able to confirm if there was something recording at the same time if that had an audio issues? 

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