Regular Visitor
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2 Messages
No sound on NBC in Streaming app
Is Comcast / Xfinity aware of this? It's been 2 days and no sound for NBC. Same for all our TVs. Every other channel is fine.
Regular Visitor
•
2 Messages
Is Comcast / Xfinity aware of this? It's been 2 days and no sound for NBC. Same for all our TVs. Every other channel is fine.
Responses
Rustyben
Expert
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24K Messages
2 y ago
to confirm, your set top boxes do not have sound either? did you try toggling SAP on/off (normally off)?
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ComcastMartin
Official Employee
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2.4K Messages
2 y ago
Hi,kat2174.
I wanted to touch base before closing out your post.
Did you get the sound working?
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
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ComcastMartin
Official Employee
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2.4K Messages
2 y ago
I wanted to reach out one more time and touch base before closing out your post. Did you have any other questions?
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
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ComcastMartin
Official Employee
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2.4K Messages
2 y ago
I am now closing this post out due to inactivity.
Please reach out again if you need any help!
Take care!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
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