ladytina44's profile

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4 Messages

Wed, Jul 1, 2020 3:00 PM

No sound on Focal local channel

Suddenly Fox local 811 on Roku there is no sound. Worked two days ago

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Rustyben

Expert

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24K Messages

10 m ago


@ladytina44 wrote:
Suddenly Fox local 811 on Roku there is no sound. Worked two days ago

while playing that channel press down on your roku.. is the SAP icon checked? is the D)) button pressed? 

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New Poster

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4 Messages

10 m ago

Yes all same as for all other channels.
Rustyben

Expert

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24K Messages

10 m ago


@ladytina44 wrote:
Yes all same as for all other channels.

press down and go to SAP and click the OK button to toggle SAP off. 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New Poster

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4 Messages

10 m ago

My solution on the Roku for that channel was to press * (options) button and go to audio and change English to English 1. It works but have to change each time I go to that channel. SAP option to change was not available.

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