Visitor
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1 Message
no sound msnbc streaming app
There is no sound on the MSNBC streaming app only. All other apps I have tried have sound. It must be an Xfinity problem. Please address the problem.
Visitor
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1 Message
There is no sound on the MSNBC streaming app only. All other apps I have tried have sound. It must be an Xfinity problem. Please address the problem.
cbrolaw
Visitor
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1 Message
1 month ago
I'm having the same problem with the Xfinity app
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steven23
Visitor
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2 Messages
1 month ago
Having the same issue with MSNBC and CNBC while using the xfinity streaming app on my Mac Pro and on a TCL Fire TV. Amazon could not figure it out after deleting and re-installing the app, and rebooting the TV. Said to send an email to [Edited: "Personal Information"] and wait for a reply. Just did...and waiting for a reply!
(edited)
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user_kb8dgx
Visitor
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4 Messages
1 month ago
me too
are you censors>>?
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Wyckedkittie
Visitor
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1 Message
1 month ago
We are having the same problem
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XfinityMarshante
Official Employee
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632 Messages
1 month ago
Hello @user_nglbu4, thank you for taking the time to leave a post. Sorry to hear that you are having an issue with the MSNBC channel. Are you still having issues, or has this been resolved for you? Have you tried restarting the app, restarting the device you are using?
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user_1wykkf
Visitor
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1 Message
1 month ago
Looking at the history, this has been a problem with MSNBC for years, and your response is always "Have you tried troubleshooting your personal system?" That is such a disingenuous response. If it's a problem of an entire region or a national issue, it's obviously not a problem of one's personal connection, and the fact that only a certain family of channels is affected means you, Xfinity, know exactly where the problem is. In just some basic research, you have been having this issue since 2024, and yet it persists. The problem is clearly on YOUR end; stop addressing it as if the problem lies with your users. It's just insulting.
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