Hey there user_218120, thanks for taking the time to post on our community forums! I'm sorry to hear you haven't been able to watch TV. Can give us a little more info about the issue you're running into? Such as any error code or message you're receiving, or how long the issue has been occurring? Also, when you mentioned you were told we were working on fixing something, did you receive notice that there was work being done in the area or that there was an area wide issue?
XfinitySean
Official Employee
•
544 Messages
23 days ago
Hey there user_218120, thanks for taking the time to post on our community forums! I'm sorry to hear you haven't been able to watch TV. Can give us a little more info about the issue you're running into? Such as any error code or message you're receiving, or how long the issue has been occurring? Also, when you mentioned you were told we were working on fixing something, did you receive notice that there was work being done in the area or that there was an area wide issue?
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