Thank you for reaching out @user_vx8261 I am sorry your cable is not working. Do you have cable on your account with a cable box or just streaming? I also want to make sure we are respecting your time and not repeat the steps you have taken previously. What troubleshooting steps have you taken?
XfinityDena
Official Employee
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4.4K Messages
18 days ago
Thank you for reaching out @user_vx8261 I am sorry your cable is not working. Do you have cable on your account with a cable box or just streaming? I also want to make sure we are respecting your time and not repeat the steps you have taken previously. What troubleshooting steps have you taken?
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user_zyy9l0
Visitor
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2 Messages
18 hours ago
Message is: cannot connect yo this network
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