No local channels on stream app

Hey @user_4mfouv! Sorry to hear you are having trouble with one of your Samsung TVs and the Xfinity Stream. Have you made sure you have the same settings for viewing as the other TVs? Here are a few of the requirements and TVs that are compatible at this time: 

To access and watch 4K content on Samsung TVs, Xfinity Stream app version 2.2.5 or later is required. In order for the Stream app to effectively deliver high video quality, it needs to be running on a TV with more than 2 GB of available memory.

• 2023 Samsung TVs
• 2022 Samsung TVs
• 2021 Samsung TVs
• 2020 Samsung TVs (no minimum software version)
  
  • All QLED and UHD Models
• 2019 Samsung TVs (no minimum software version)
• 2018 Samsung TVs with minimum software version T-KTM2AKUC 1131.9
• 2018 Samsung TVs with minimum software version T-KTM2LAKUC 1131.9
• 2018 Samsung TVs with minimum software version T-KTSUAKUC
• 2018 Samsung TVs with minimum software version T-KTSNAKUC 1131.9

Still having trouble? Please send us a direct message for further assistance:

•  Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary 
•  Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) 
•  Click the "New message" (pencil and paper) icon 
•  Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line 
•  Type your message in the text area near the bottom of the window 
•  Press Enter to send it