Visitor

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1 Message

Wednesday, May 6th, 2026 2:17 PM

No channels appearing

It has become an issue and happens very often that when I go into Xfinity app on tv, no channels appear nor any other information on the home tabs. How do I fix this. All other apps on our tv work 

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Official Employee

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1.9K Messages

4 hours ago

Good Morning, @user_xirj2q! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very sorry to hear about the experience with the Xfinity Stream App, and the channels missing. We can certainly dive into some troubleshooting steps with you, can you share with us any troubleshooting steps you may have completed? Please let us know. 

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