Newsmax Channel Freezing

I use both a Roku 4K Express and a Roku stick to watch TV programs through the Xfinity Stream App.  On 02/19/25 the Newsmax Channel started freezing for no reason.  On 02/19/2025 the Newsmax channel started freezing for no reason while watching.  It occurs on both devices.  There is no such issue like this on other channels in my package.  I have been using these devices for over two years now and have never had an issue like this with a particular channel.

I have wasted so much time in trying to resolve this issue.  Unplugging my modem and restarting along with the router.  Restarting the devices over and over again to no avail.  Deleteing the XFinity stream all and reinstalling numerous times.  Calling XFinity internet support with them finding no issues with my signal and finally saying that a technician has to come out.  Well, the technician came and he said that there is nothing he could do.  Absolutely ridiculous.  

I also have an Apple TV device and watching Newsmax through the XF Streaming App results in buffering.  Watching Newsmax through the XFinity Stream app on my Apple IPhone results in minor buffering but no freezing.  Watching Newsmax thru the XF Stream app on my desktop there are no problems.  I have called Newsmax directly and was informed that they were not experiencing any issues with their streaming broadcast.

This is a very frustrating issue and Newsmax is one of the channels that we spend much time watching.  I have been a Comcast customer for over 40 years, and a so called "Diamond" customer and have never seen such a complete lack of competance in getting this problem resolved.  I feel like I am on a hamster wheel getting nowhere.

This seems to be a problem between XFinity and Roku and the engineers have to figure it out.  If XFinity is really serious about not losing a customer such as myself, this problem better be investigated and resolved quickly.  I am at my wits end.