Frequent Visitor
•
8 Messages
new customer having technical difficulties
I am often having difficulties using the Xfinity Stream app. I am using a Chromebook computer.
I downloaded the app to the Chromebook and sometimes when I try to use it I get this error message. see picture.Pic 1 - Error page on App
This is what I see when I click on "Up date Settings"
There does not seem to be any settings to change???
I've been like to see Xfinity stream website and plus 5cv hereFrom - "https://www.xfinity.com/stream/"
why is this not working for me?
Responses
Rustyben
Expert
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24K Messages
2 y ago
are you inside the usa and connected to your own home wifi (xfinity)? do you pay for subscription cable TV service?
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thejackeen
Frequent Visitor
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8 Messages
2 y ago
thank you for that. I updated my original question with some pictures.
I went to "tv.xfinity.com " but I just get the error page;
Sorry, we're having some trouble
Xfinity Stream is not available at the moment. Please try back soon.
(Error ftde.xact.3321.1107296356)
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Rustyben
Expert
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24K Messages
2 y ago
use the chrome browser and the streaming website tv.xfinity.com instead.
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thejackeen
Frequent Visitor
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8 Messages
2 y ago
YES to all those questions
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Rustyben
Expert
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24K Messages
2 y ago
the chrome browser will need to have flash turned on. click on the lock symbol in the address bar and change to allow (not allow default on some browsers).
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