Frequent Visitor
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9 Messages
new customer having technical difficulties
I am often having difficulties using the Xfinity Stream app. I am using a Chromebook computer.
I downloaded the app to the Chromebook and sometimes when I try to use it I get this error message. see picture.Pic 1 - Error page on App
This is what I see when I click on "Up date Settings"
There does not seem to be any settings to change???
I've been like to see Xfinity stream website and plus 5cv hereFrom - "https://www.xfinity.com/stream/"
why is this not working for me?
Rustyben
Expert
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24.6K Messages
6 years ago
are you inside the usa and connected to your own home wifi (xfinity)? do you pay for subscription cable TV service?
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thejackeen
Frequent Visitor
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9 Messages
6 years ago
thank you for that. I updated my original question with some pictures.
I went to "tv.xfinity.com " but I just get the error page;
Sorry, we're having some trouble
Xfinity Stream is not available at the moment. Please try back soon.
(Error ftde.xact.3321.1107296356)
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Rustyben
Expert
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24.6K Messages
6 years ago
use the chrome browser and the streaming website tv.xfinity.com instead.
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thejackeen
Frequent Visitor
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9 Messages
6 years ago
YES to all those questions
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Rustyben
Expert
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24.6K Messages
6 years ago
the chrome browser will need to have flash turned on. click on the lock symbol in the address bar and change to allow (not allow default on some browsers).
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