New App sucks

Just off the top without researching further…..

-scheduled programming gone

-smart resume gone

-ability to look beyond 1 week gone

-On Demand gone

-My list gone

-if you stop during a program, then go back to complete watching, it restarts to the beginning again.
- FF & Reverse are only 10 seconds each

-recently watched gone

GO BACK TO THE OLD APP

Responses

Oldest First

Selected Oldest First

U

user_r4p5zb

Visitor

•

3 Messages

2 days ago

So Xfinity!

Are there ways to access the list above or we are going backwards?

Specially…

- Replace Scheduled programs

- Replace Smart Resume

- skip and reverse more than 10 seconds

- Ability to see past 1 week ahead

- Have program pick up where it stopped.
All these features were on the old app but for some, I’m sure ridiculous reason, they were removed.
Awaiting your response Xfinity!!!

2

Thanks for reaching out to us on our community forums @user_r4p5zb! With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. Favorites are still available on mobile devices, and you can still favorite Sports teams on the TV experience. We know that having to scroll through the full channel guide isn’t a great experience, especially if you’ve already taken the time to set up your favorites. Our team is aware of the issue and is actively working on a solution.

There is also a known issue causing multiple customers to be unable to view the scheduled recordings tab in the Stream app. Our engineers are investigating and actively working to resolve the scheduled recordings tab missing issue as soon as possible. Right now, the temporary fix is viewing the scheduled recordings on an Android device, a set top box, or through our Stream website here.

I’ve made sure to report your feedback on the smart resume, being unable to resume a program where you left off, and being unable to see past 1 week ahead.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer. tick

Like

Reply

4 hours ago

0

U

user_r4p5zb

Visitor

•

3 Messages

I thank you for your response. Hopefully we can resolve and implement some of the previous features. Looking forward to continuing correspondence.

Like

Reply

3 hours ago

0

U

user_6zy2ox

Visitor

•

1 Message

3 hours ago

I hate this version of the app for all of the above reasons. Not an improvement in any way.

0

Xfinity Stream Website

user_r4p5zb

New App sucks

user_r4p5zb

XfinityAldrik

user_r4p5zb

user_6zy2ox

New to the Community?