1 Message
Netflix
I can play on my phone, but when trying to play on tv I get the sign in screen and the remote no longer works with strem
1 Message
I can play on my phone, but when trying to play on tv I get the sign in screen and the remote no longer works with strem
XfinityLinda
Official Employee
•
2.1K Messages
6 months ago
Thank you for connecting with us here in our community, @user_jzl7y7, about your Netflix. You've reached the right place for assistance. Did you originally sign up for Netflix through Xfinity or directly through Netflix? Are you logged into Netflix on your phone with your email or your Xfinity ID?
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