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Thursday, November 9th, 2023 1:31 AM

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My tv is saying playback error 1001 error 4?

I have the xfinity stream app on my firestick!

It has always worked except right now which is super annoying and frustrating!

Official Employee

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580 Messages

11 months ago

@user_tzmtk1 Thanks for posting about the Stream app on your Firestick! Have you attempted to uninstall/reinstall the app, or clear its cache from the Firestick settings? Try that first, and let us know the results. 

2 Messages

I’m having the same issue on my Samsung smart Tv. The app isn’t doing anything at all. I’ve uninstalled and reinstalled several times 

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