9 Messages

Wednesday, April 2nd, 2025

My streaming will not connect on one smart TV but will on othets

It has been working fine until tonight. Others in our home do. It had error code

TVAPP-00166

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1 Message

5 months ago

I’m experiencing the same issue…anyone have suggestions as how to resolve the issue other than drop xfinity?

9 Messages

I put in a complaint and it took overnight but I got a text saying it was fixed, and it was. 

Official Employee

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2.2K Messages

Hello, @user_ob81so. Thank you for sharing your Xfinity Stream app issue via Forums. Are you still having the same issue?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

9 Messages

5 months ago

I put in a complaint and it took overnight but I got a text saying it was fixed, and it was. 

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