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user_9sq2u4
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9 Messages

Wednesday, April 2nd, 2025 4:33 AM

My streaming will not connect on one smart TV but will on othets

It has been working fine until tonight. Others in our home do. It had error code

TVAPP-00166

Question

 • 

Updated 

2 months ago

35

2

user_ob81so

1 Message

2 months ago

I’m experiencing the same issue…anyone have suggestions as how to resolve the issue other than drop xfinity?

2

user_9sq2u4

9 Messages

I put in a complaint and it took overnight but I got a text saying it was fixed, and it was. 

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2 months ago

0

XfinityRaul

Official Employee

 • 

1.9K Messages

Hello, @user_ob81so. Thank you for sharing your Xfinity Stream app issue via Forums. Are you still having the same issue?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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2 months ago

0

user_9sq2u4

9 Messages

2 months ago

I put in a complaint and it took overnight but I got a text saying it was fixed, and it was. 

0

0

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