My streaming will not connect on one smart TV but will on othets

It has been working fine until tonight. Others in our home do. It had error code

TVAPP-00166

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U

user_ob81so

1 Message

1 month ago

I’m experiencing the same issue…anyone have suggestions as how to resolve the issue other than drop xfinity?

2

U

user_9sq2u4

9 Messages

I put in a complaint and it took overnight but I got a text saying it was fixed, and it was.

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1 month ago

0

XfinityRaul

Official Employee

•

1.9K Messages

Hello, @user_ob81so. Thank you for sharing your Xfinity Stream app issue via Forums. Are you still having the same issue?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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29 days ago

0

U

user_9sq2u4

9 Messages

1 month ago

I put in a complaint and it took overnight but I got a text saying it was fixed, and it was.

0

Xfinity Stream Website

user_9sq2u4

My streaming will not connect on one smart TV but will on othets

user_ob81so

user_9sq2u4

XfinityRaul

user_9sq2u4

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