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user_74132a
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Visitor

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2 Messages

Thu, Nov 24, 2022 10:47 PM

My account only shows TV GO channels

Every device I sign into, it only shows TV GO channels. We have the 125+ package and this only popped up yesterday. It's easy to assume this in an account problem and not a device problem. If this can be resolved on your end, that would be great.

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Updated 

9 days ago

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user_74132a

Visitor

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2 Messages

10 days ago

It's fixed! Thank you!

2

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user_e1b686

Visitor

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15 Messages

@user_74132a​ Did Comcast fix it or did you have to do anything? Same problem here since Thursday morning.

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10 days ago

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XfinityTimothyA

Official Employee

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528 Messages

@user_74132a I am glad to hear that the issue with the TVGO has been cleared up for you. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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9 days ago

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