U

Visitor

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1 Message

Sunday, March 19th, 2023 1:13 AM

Must watch through in home wifi

​I am watching tv at home through xfinity internet and I am unable to watch certain channels due to licensing agreements requiring in home wifi-I am using my in home wifi???​

Official Employee

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722 Messages

5 days ago

Thanks for taking the time to reach out to us regarding your streaming options. Are you connected to your Wi-Fi network or directly connected? Is it possible that you are using the hotspot as you may run into this error if you are connecting to an Xfinity hotspot vs your home network? Is this occurring on all devices or just one specific device? 

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