Visitor
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1 Message
Multiple channels not accessible
SeeFor the past 3 months multiple fire sticks and multiple TVS have not been able to get a number of very useful Xfinity stream channels. I have Uninstalled and Uninstalled and reinstalled the app cleared the cache and data Signed out and signed in Unplug the television and router and modem for over a minute eachreinstalled. Nothing has helped. Reading the answers given in the forum has not been of any benefit to me. above. Answers on forum have not helped.


XfinityJon
Official Employee
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1.8K Messages
7 hours ago
Good afternoon user_t36klk. I will be happy to look into this further for you. I do have a few questions to better understand the situation. Which channels are you having issues with? Are you receiving any error messages at all? When this happens are you connected to your in-home WiFi network?
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