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Friday, May 8th, 2026 7:25 PM
Using cable box. Why are way more movies now on Xfinity not showing trailer options?
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Official Employee
2.8K Messages
9 hours ago
user_ls0v35 Thank you for looping us into help. How are you navigating to view the trailer? To fix this, try restarting your X1/Flex box, checking for app updates, or also navigating to the "Extras" menu to locate trailers.
XfinityTommy
Official Employee
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2.8K Messages
9 hours ago
user_ls0v35 Thank you for looping us into help. How are you navigating to view the trailer? To fix this, try restarting your X1/Flex box, checking for app updates, or also navigating to the "Extras" menu to locate trailers.
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