user_ls0v35 Thank you for looping us into help. How are you navigating to view the trailer? To fix this, try restarting your X1/Flex box, checking for app updates, or also navigating to the "Extras" menu to locate trailers.
I am also getting this error message for me vie trailers on movies I'm considering renting. I have a flex box. How do I check for updates? Where is the "Extras menu"?
@Endlessummer, to fix this, try restarting your X1/Flex box, checking for app updates, or also navigating to the "Extras" menu to locate trailers.
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XfinityTommy
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3K Messages
3 months ago
user_ls0v35 Thank you for looping us into help. How are you navigating to view the trailer? To fix this, try restarting your X1/Flex box, checking for app updates, or also navigating to the "Extras" menu to locate trailers.
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