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11/11/2026 12:09 AM

Movie Chaplain on mgm+ misdirects

Trying to watch the movie Chaplain on MGM+ but it  misdirects to a different movie (Chasing Amy). Does the same thing on Xfinity On Denand on my Tv as well as the Xfinity streaming app on my ipad.

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Official Employee

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4.1K Messages

2 days ago

 

Thank you for taking the time to provide this feedback. user_kxt82o. Let's take a closer look and troubleshoot this issue together. Please send us a Direct Message.

On a Desktop:

Make sure you’re logged into the forums.
Click the Direct Message icon in the top-right corner of the page.
Click the New Conversation icon to start a message.

Note: If the New Conversation icon is disabled, go to Profile Settings, uncheck “Opt Out from Direct Messaging,” and click Save.


In the “To:” field, type “Xfinity Support” and select the Xfinity Support handle with the blue checkmark to send your message.

On a Mobile Device:

Make sure you’re logged into the forums.
Tap the New Conversation icon.
In the “To:” field, type “Xfinity Support” and tap the Xfinity Support handle with the blue checkmark to send your message.

How to:Direct messaging within the forum

 

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