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Monday, November 13th, 2023 1:33 PM

Closed

modification plan for internet

I tried to modify our plan (actual seasonal) but like I have a credit account I can't modify anything..

I would like to verify which plan I will choose for my arrival to my condo on Thursday

Official Employee

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3.8K Messages

1 year ago

Hello user_9acgkh! We appreciate you reaching out on our Forums and being a customer with us. My team can definitely assist you with this seasonal plan concern. Please send us a Direct Message so that we can better assist you. Here are the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message icon” (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message 

 

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