U

Visitor

 • 

1 Message

Wed, Aug 3, 2022 2:40 AM

Missing local channels

Help! 2 days ago, suddenly lost local channels while streaming on laptop (no PBS and local ABC, NBC, CBS now TVgo only). I have spent hours on multiple chats - useless, no fix yet. And chat staff kept forcing new orders on me and now my monthly billed increased by $30! About ready to cancel Xfinity, totally frustrated. Appreciate any insights on this

Official Employee

 • 

243 Messages

14 d ago

Hi @user_495bcf. Please make sure these channels are part of your channel lineup.

Visitor

 • 

1 Message

8 d ago

Did you get this fixed?

New Poster

 • 

2 Messages

7 d ago

I have the same problem (no local channels) when streaming on the internet or a Kindle Fire Stick.  The channels appear in my line-up AND work fine when hard-wire connected directly to the modem through TIVO units.  They simply don't appear in the steaming version even though I am on my internal network via wi-fi.

Any suggestions?

forum icon

New to the Community?

Start Here