Visitor
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1 Message
Missing local channels
Help! 2 days ago, suddenly lost local channels while streaming on laptop (no PBS and local ABC, NBC, CBS now TVgo only). I have spent hours on multiple chats - useless, no fix yet. And chat staff kept forcing new orders on me and now my monthly billed increased by $30! About ready to cancel Xfinity, totally frustrated. Appreciate any insights on this
XfinityBilly
Official Employee
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243 Messages
14 d ago
Hi @user_495bcf. Please make sure these channels are part of your channel lineup.
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user_5ddb47
Visitor
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1 Message
8 d ago
Did you get this fixed?
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Louise44
New Poster
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2 Messages
7 d ago
I have the same problem (no local channels) when streaming on the internet or a Kindle Fire Stick. The channels appear in my line-up AND work fine when hard-wire connected directly to the modem through TIVO units. They simply don't appear in the steaming version even though I am on my internal network via wi-fi.
Any suggestions?
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