1 Message
Missing channels
I am missing several channels including TV Land. It says I need to subscribe but it’s in my package channel line up.
1 Message
I am missing several channels including TV Land. It says I need to subscribe but it’s in my package channel line up.
Carolss
New Poster
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5 Messages
2 days ago
Same here. And we have the biggest package with them. Disappointed
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XfinityAldrik
Official Employee
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1.6K Messages
7 hours ago
Thank you for reaching out to us @user_xpve62! Our engineers have identified an account refresh signal is needed to resolve this issue happening on the stream app. Could you please send our team a direct message with your full name and full address? Our team can most definitely assist with sending this signal. To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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