Visitor
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1 Message
Mini guide
I use a firestick to access my AP. The mini guide feature stopped working. It starts to come up but in a second or two it buffers and puts me into the main guide. I uninstalled and reinstalled several times and that didn’t help. Any suggestions on how to fix it?
XfinityRichard
Official Employee
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2.3K Messages
14 days ago
Thank you for reaching out, @user_ytowii The issue with your Firestick's mini guide disappearing after a brief appearance likely stems from a few potential causes, including network issues, app problems, or even a lack of storage space. Try restarting your Firestick and router, checking for app updates, and clearing the app's cache as initial troubleshooting steps. If these don't resolve the problem, consider checking your internet speed and potentially resetting your Firestick to factory settings as a last resort. -Richard
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