Visitor
•
1 Message
MasterChef: Legends (OnDemand/Streaming Website) AUDIO/VOICES ISSUE
I am an avid MasterChef viewer, love watching it on my laptop on the Streaming Site every morning the day after it airs. However, this season, I have encountered an issue with the audio. I can clearly hear the background music & classic MC sound effects, however there is little to no vocal audio (when voices are heard they are muffled to the point they are unintelligible). Just curious if anyone else has run into this issue streaming online or if it's just me? Thanks in advance :)
CCAbbie
Problem Solver
•
1.4K Messages
4 years ago
@T_Johnson5060 Hello and thank you for taking the time to reach out and let us know this is an issue for you. How frustrating! I would like to look further into this for you. To verify, you said you are using the stream app. Do you have a TV box you can use to watch it to see if it is an issue there? Also, are you noticing this issue for any other content, or only MasterChef?
5
0
user_89a657
Visitor
•
1 Message
4 years ago
I too am watching on a stream, because it is far more convenient. Unfortunately, all stream quality is essentially 720p on my 120hz refresh monitor. Plz help. I have been 12 year consumer and am finally considering following the trend 'wards cutting the cord
1
0
Seeker0fTruth
Visitor
•
4 Messages
4 years ago
This is occurring for me too. It's QUITE annoying. I have tried to contact customer service multiple times about this. The first time I managed to get through to an actual human and they kept insisting it was a connection issue which.....lol....no. That's not how this works. It's an AUDIO TRACK ISSUE. There is probably a vocal track and an incidental/background music track and for some reason that one is turned way up while the vocal track is not heard. This is not the case on all episodes - for example, I was able to watch episode 6 of the most recent season just fine, but episode 7, episode 3....nope.
0
0