Visitor

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2 Messages

09/22/2026 2:55 AM

Location Issue with Xfinity Stream App

I’m having an issue on my fire stick with the Xfinity stream app when I’m using it outside my home.  So frustrating! Keep getting an error about turning on location services and adjust high accuracy or battery saving. Then there’s an update setting button below the message but nothing happens when I select it. Help!

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Visitor

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19 Messages

8 hours ago

https://forums.xfinity.com/conversations/xfinity-stream-app/location-required-for-xfinity-stream-app/60821f2e048e670ca85ca7bd

Visitor

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19 Messages

8 hours ago

Having same issue 

https://forums.xfinity.com/conversations/xfinity-stream-app/to-go-channels-not-working-or-any-channels-that-are-good-out-of-home/6aafe257dd349da1f57c3891?commentId=6ab2ddeadd349da1f5afbd51

Visitor

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19 Messages

8 hours ago

Same issue and differs post from pass years

https://forums.xfinity.com/conversations/xfinity-stream-website/streaming-location-message-for-local-stations/6aad17d5c9d08d180ce18e57?commentId=6ab2ddf59137b7edd9835856

Visitor

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6 Messages

6 hours ago

Add me to the list of affected subscribers.  tried to work with tech, and was a waste of time.  Offered up a solution of re-connecting to my home network.   I don't think he grasped the issue.  Asked for a escalation ticket and we shall see where this lands.  I will provide updates.

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