Visitor
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1 Message
Local channels
Why do the local channels stop to stream every few minutes. I can't even watch the weather for my area. Been happening several months. I changed out and put in all new equipment router/modem boosters. Unplugged plugged. Nothing works. Calling customer service is to much anxiety. Looking for other service options.
Responses
XfinityRobertB
Official Employee
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350 Messages
2 m ago
Hi there! I'd be glad to ensure that this gets looked into further and find out why your streaming pauses every few minutes. Please send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. You can do this by clicking on the icon in the upper right corner of your screen and send a message to the shared handle "Xfinity Support"
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