Wed, Oct 13, 2021 5:58 PM
i can only get the stingray on tv go where are my live tv channels i have esstared my computor i have logged out and logged back in the problem is not fixed i am us
10 m ago
exactly same problem here in
central ca, someone failed to do their j o b ..
Hello @user_879e6c! Can you direct message us your name and address, please? Make sure you are signed in with your Xfinity credentials.
Having the same problem and cannot get out of tv go.
Hello, @buddy0055. Thank you for letting us know you are also experiencing this issue. I have a couple of questions. Are you connected to your home wifi network on the device that you are using? Have you tried any troubleshooting steps so far?
@user_b3efd0 Thank you for reaching out to the Digital Care Team. I hate to hear this has been your experience and would love to investigate this for you! Please send us a PM with your first and last name, as well as house numbers to your service address. To send us a Private Chat Message, select the message icon in the top right corner and then search for Xfinity support. With our new Xfinity support chat, you do not need to input the name of a person. Just select Xfinity support and you will be able to speak with the next available specialist.