Visitor
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1 Message
live stream not working
My mom passed away in oct and we cancelled her account. She lived in the same highrise as us but had a different apt number. It now appears you have cancelled my ability to live stream also. ???
Visitor
•
1 Message
My mom passed away in oct and we cancelled her account. She lived in the same highrise as us but had a different apt number. It now appears you have cancelled my ability to live stream also. ???
XfinityRaul
Official Employee
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2.5K Messages
1 day ago
@calllamp1 I'm sorry to hear about your loss. My condolences to you and your family. I would be more than happy to review your account to see what's going on. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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