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user_270rf5
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Saturday, September 20th, 2025 4:14 PM

Link my account

I turned on my TV this morning and it keeps saying link your account. I keep following the steps on linking my account but it takes me back to the first page which is link your account. Why is we having these issues with Zummo and I need help

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1 month ago

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user_mlshtk

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1 month ago

This is also happening to me. I am noticing from the forums that it is happening to people when they move, which is exactly what is happening to us. I haven't even been able to factory reset- it seems there is a glitch that won't let me.

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XfinityDilary

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Thanks for your comment, user_mlshtk. I'm sorry to hear you're experiencing a similar issue. Is this on the Xumo box? 

 

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