Visitor
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1 Message
LG TV constantly buffering on Xfinity Stream
My LG TV constantly has buffering issues. It’s the Only TV in my house that has these issues. I’ve tried hard wired and wireless. The TV is directly above the modem.
when this occurs, if I restart the TV the issue goes away completely. However if I change the channel it’s back to constant buffering.
HELP???? Is there an issue with LG & Xfinity? I have a friend who also has similar issues with his LG.
XfinityJessicaA
Official Employee
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330 Messages
2 years ago
Hello @user_2d5984 We appreciate you taking the time to reach out to us today. I know how important it is to ensure you are able to stay connected. Usually, if you are only experiencing problems on one device, it is an issue with the device. However, I'd be happy to assist with sending some signals to see if that helps. Please send me a DM with your name and full address by doing the following:
Ensure you are first signed in, then you will see an icon at the top right of your page.
From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.
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