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Thursday, March 5th, 2026 8:16 PM

Jurassic Park Ad

How do I stop this ad from taking over my TV.  It is either a repetitive commercial or gets stuck on loop and I have to leave the streaming app and go back in to make it go away. It is incredible annoying.

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Official Employee

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63 Messages

2 hours ago

Hello @user_nceyqe, thanks for posting on our Xfinity Forums community page. We want to do everything we can to help. If you are experiencing these issues while accessing the app through your X1 or Xumo Streaming box this article may help: Clear locally stored data on X1 and Xumo Stream Box from Xfinity. Let us know how that works out for you!

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