Thank you for the reply. I tried that and used both safari and chrome. It worked no problem for years, then I logged out a few days ago and since then, I cannot get back in.  Everyone else in the family is in without issue but I keep getting access denied. Not making any sense. 

here is the progression

That does seem strange. Did you recently do an update on your iPad that others may have not, or vice versa?

It’s possible that I have latest updates and they don’t yet, but app should still work with new iPad os, no? 

I get this every time I try to log in.