Shafe88's profile
Shafe88
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1st Kudo

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13 Messages

Sun, Jun 23, 2019 10:00 AM

Is their any charge for using the Stream APP on the Roku?

Is their currently any charge for using the Stream APP on the Roku? Installed and activated the Stream APP on my Roku without realizing I could possibly be charged. Just assumed it would be the same as installing the app on my phone.

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Accepted Solution

BruceW

Gold Problem Solver

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22.3K Messages

2 y ago

https://www.xfinity.com/support/articles/xfinity-stream-beta-app-faqs says:

 

When using the "beta" app, you will not be charged an "additional outlet" service charge. Pricing may change in the future.

Official Employee

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2.5K Messages

2 y ago

Hi, Shafe88. BruceW is correct in that there isn't any additional charge for using the Xfinity Stream app on partner devices. Like it says in the link he provided, all other charges associated with your service will still apply. Let us know what other questions you have. 

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Official Employee

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2.5K Messages

2 y ago

I have gone ahead and completed this interaction since we did not hear back. If you have further questions about this, please feel free to send me a PM.

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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