7 Messages

Monday, January 12th, 2026 8:23 PM

Is the xfinity stream app completely nonfunctional?

I have xfinity gateway 1 gig internet and tv premium with the xi6t box on 1st tv. I am getting buffering constantly on 2nd smart tv lg 43uk6090pua. It is unwatchable. It is buffering even when its the only device running. Is the xfinity stream app completely nonfunctional?

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Official Employee

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2.2K Messages

4 hours ago

@user_ylvobw Good morning! Thank you for reaching out to our Xfinity Forums Team for assistance with your Xfinity Stream App. It can definitely be frustrating to not be able to enjoy your services. I'm happy to help your TV working properly. Before we get started, can you please share any troubleshooting steps you have already tried? This help to know where to pick up at. 

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