2 Messages
Internet is down, neighbor’ is working
My internet is down. Next door it is working. I try to report it but keep getting storm recording.
2 Messages
My internet is down. Next door it is working. I try to report it but keep getting storm recording.
XfinityJosephA
Official Employee
•
1.9K Messages
11 months ago
Hello, @user_68sksx I hope you're safe and all is well. Did you check the status of your location here or with the Xfinity app? If techs are still working nearby locations and addresses may be resolved at different times. Or service may come and go as they work.
https://www.xfinity.com/support/status
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