Visitor

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3 Messages

10/17/2026 12:08 AM

Install charge on my new order

How do I air a discrepancy regarding a missing $25 credit and an un-notified $100 install charge on my new order #1001975408092062. Can an official agent help me?

Oldest First
Selected Oldest First

Official Employee

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1.9K Messages

2 days ago

Good evening user_2izxzf. I will be more than happy to look over your account. I do see you have already sent a direct message to us. We can continue there. 

 

Visitor

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3 Messages

Just advice where exactly to continue...(send link). 

Visitor

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3 Messages

6 hours ago

I sent a message not too long ago.  The cable man came today and I'll wait to see a new bill where I can confirm the $100 fee has been waived(?). 

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