@user_p0tnky What device are you trying to use Xfinity Stream on? Whatever the device, it needs to be connected to the internet for the Stream app to function.
@user_p0tnky Thank you for taking the time to reach out to us here on our Xfinity Forums. I see that @DreamSayerZ requested some additional information, I'd also like to clarify, are you using an internet provider that is not Xfinity? Can you provide additional information so that we can better assist you?
DreamSayerZ
Problem Solver
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919 Messages
3 days ago
@user_p0tnky What device are you trying to use Xfinity Stream on? Whatever the device, it needs to be connected to the internet for the Stream app to function.
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XfinityBillie
Official Employee
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3.7K Messages
19 hours ago
@user_p0tnky Thank you for taking the time to reach out to us here on our Xfinity Forums. I see that @DreamSayerZ requested some additional information, I'd also like to clarify, are you using an internet provider that is not Xfinity? Can you provide additional information so that we can better assist you?
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