1 Message
In home wifi problems
I’m trying to use MASN on xfinity stream and it says connect to in home wifi and I did everything I could like unplug the router and plug it back in log out and log back in, forget my wifi and log back into it. I’m on fire stick btw.
XfinityGabby
Official Employee
•
1.5K Messages
3 months ago
Hello, @user_rmkbzh. Thanks for reaching our team, we can certainly look into the account and see what's going on. To get started, please send a DM with your full name and address to further assist.
Here's the detailed steps to direct message us:
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• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
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