Visitor

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3 Messages

Friday, January 9th, 2026 11:54 AM

I’m only getting tv go on my Xfinity stream app

We turned in our cable boxes yesterday and now our subscription doesn’t work on the app

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Official Employee

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2.9K Messages

16 hours ago

@user_5hoa1n

Thanks for reaching out to us we do apologize for any inconvenience for having the Xfinity streaming app on your account. Since we already have you in the direct message let's continue the conversation there as I have sent you a message and look forward from hearing from you.

Official Employee

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2.9K Messages

14 hours ago

Thanks for reaching out to us, I'm glad we got your concerns resolved and got your TV subscription back added and working as it should be. Feel free to reach out to us anytime and thank you for being the best part of Xfinity

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