Visitor

 • 

3 Messages

09/03/2026 11:55 PM

I cannot get my Xfinity now app to record.

I can’t schedule recordings.

My app used to record and work perfectly.  I’ve deleted the app and reinstalled it.  I’ve updated all the apps.  I’ve done everything that was suggested.  Now what?

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Visitor

 • 

5 Messages

22 days ago

I also have this problem.  I have contacted customer support and spent many  hour with them trying to solve the problem.  They  didn't fix it and they don't care.  Typical Xfiniity.  Please post if you can get it fixed.

Visitor

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3 Messages

I’m going into Xfinity store and see if they can resolve it.  I have tried everything!

Official Employee

 • 

2.7K Messages

@user_kl2v5s Are you seeing an error code or message when trying to do this? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Visitor

 • 

3 Messages

It started working a couple of days ago 

Visitor

 • 

5 Messages

Mine starting working again too.  Xfinity actually fixed something.  It's a miracle.

Official Employee

 • 

2.8K Messages

@user_kl2v5s This is great news. Thanks for the update. I’m glad to know your app is now working correctly and recording. 

How are your other services working?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
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