11/08/2026 9:30 PM

how to use the new streaming app

What happened to my favorites list? How can I get them back?

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Official Employee

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2.8K Messages

2 days ago

Hi @Xfinikiw754kib329! If you've recently updated to the new Xfinity Stream app (version 4.3.0+), open the app or portal and go to Saved > Favorites to view all TV shows, movies, and sports teams anyone in your household added. To re-add an item: Search for the program or team, open its details, and choose Add to Favorites (or from Live TV select Info > Add to Favorites). To remove, choose Remove Favorite. Please let me know if this helps. 

Contributor

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50 Messages

@XfinityEva I think you are off a few versions. Like five. The "current and recently updated (if you want to call it an update)" Xfinity Stream app released yesterday which the OP is referring to is version 9.0.0. I think you and other Xfinity Forum members need to update your devices so you can see what the customers are seeing and complaining about.

Visitor

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1 Message

2 days ago

Does it still show recently viewed?

Visitor

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2 Messages

2 days ago

Where's the favorite channels ootion in the Guide?

what a Dreadful redesign.  The screen is overcrowded with images, the text is too large, the 10-second advance is ridiculous, and the intuitive features that nade the previous app an exemplary example of good design are gone.

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