U

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Wednesday, October 20th, 2021 10:05 PM

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How to not duplicate hd channels

How to not have duplicate HD channels

Official Employee

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968 Messages

3 years ago

@user_e42eeb, hello! We duplicate our channels in the 1000's through a feature called channel communities. These channels are grouped by channel genre and make it much easier to find similar content. You have many options to filter your guide views. You can even set a default one: https://www.xfinity.com/support/articles/x1-default-guide-view

Gold Problem Solver

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15.9K Messages

3 years ago

I have the same question.

None of the options to filter the guide view seem to get rid of the duplicates. I tried selecting one of the duplicates as a favorite, but it automatically added the duplicates to the favorites list, so using the Favorites view doesn't solve the problem. And some of the channels are duplicated a third time in the "TV Go" group at the end in the Xfinity Stream guide.

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