Hey there user_fzhsbh 👋 I appreciate you reaching out! As a Platinum or Diamond member of our Xfinity Membership program, you're for sure entitled to adding Peacock Premium to your account at no additional cost, so I want to be sure you're able to take full advantage if you qualify 👍 Can you start by letting me know where exactly you're getting held up at when trying top redeem your Peacock offer?
XfinitySeth
Official Employee
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953 Messages
7 hours ago
Hey there user_fzhsbh 👋 I appreciate you reaching out! As a Platinum or Diamond member of our Xfinity Membership program, you're for sure entitled to adding Peacock Premium to your account at no additional cost, so I want to be sure you're able to take full advantage if you qualify 👍 Can you start by letting me know where exactly you're getting held up at when trying top redeem your Peacock offer?
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user_yjo3c6
Visitor
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1 Message
6 hours ago
I have not been able to open peacock either
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