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serenefifty
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14 Messages

Saturday, September 4th, 2021 7:32 PM

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how do i rewind and fast forward on smart tv beta app using lg remote so I know what point in the show I am at

I just installed the beta stream app on a LG TV. When I fast forward and rewind, I have no idea where I am on the show. Is there a way to set this up.  Also is there a way to get smart resume?

Thanks

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4 years ago

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XfinityBrie

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674 Messages

5 years ago

Hello @serenefifty thank you for joining us here today! =] With the app still in Beta, there are bound to be some bugs here and there, and not all features from the X1 Entertainment Platform have translated over or will be available for the stream app. I can certainly pass this feedback on to the developers (though I think they're already working on it).

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serenefifty

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14 Messages

@XfinityBrie Any idea when an update may be coming?

5 years ago

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XfinityJamesC

Official Employee

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2.9K Messages

That's an excellent question! It really depends on the developers. I know Smart Resume was only available on X1 when it was first implemented, and it eventually showed up on the Stream Portal and iOS, but I don't think it's been enabled on any smart TVs or streaming devices yet.

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5 years ago

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user_5456aa

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4 years ago

We agree ! Needs a much better way to fast forward !

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