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4 Messages

Saturday, June 6th, 2026 11:52 PM

How can I reset my purchase pin?

How can I reset my purchase pin without the code? I can not turn it off and when I click the reset link it give an error message. The online support solution is not working for me.

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Official Employee

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3.5K Messages

13 hours ago

 

Hello, user_1ti7gq! These articles detail how to turn Purchase PIN on and off for your X1 device, Flex streaming TV Box, or Xumo Stream Box, and how to Manage and reset X1 and Stream PIN settings online.

Turn Purchase PIN on and off for your X1 device, Flex streaming TV Box, or Xumo Stream Box

Manage and reset X1 and Stream PIN settings online


 

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