Hi there, @user_5n8rvu I'm sorry to hear about the service issues you are experiencing. Since it's been a few days since you last posted. Are you still experiencing trouble with your Internet service, if so please don't hesitate to reach back out so we can assist you further.-Richard
Sorry to hear you haven't received any assistance with your service @user_5n8rvu. Are you only having issues while streaming or do you lose connection on other devices? Are you having issues with the Xfinity Stream app or is it all streaming services?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityRichard
Official Employee
•
3.5K Messages
1 year ago
Hi there, @user_5n8rvu I'm sorry to hear about the service issues you are experiencing. Since it's been a few days since you last posted. Are you still experiencing trouble with your Internet service, if so please don't hesitate to reach back out so we can assist you further.-Richard
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