New Poster
•
1 Message
HBO Go
I can no longer log in to HBO Go at my son’s house on any device. This is the response on the screen:
Signed Out
We’re having trouble verifying your access to HBO GO with your TV provider.
If you continue to have this issue, contact your tv provider for assistance.
I thought HBO GO was something I would have access to at any location as long as I had my log in credentials?
Can anyone help?
Signed Out
We’re having trouble verifying your access to HBO GO with your TV provider.
If you continue to have this issue, contact your tv provider for assistance.
I thought HBO GO was something I would have access to at any location as long as I had my log in credentials?
Can anyone help?
Responses
ComcastMichael
Official Employee
•
2.9K Messages
2 y ago
Greetings, beckicda! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear you are having issues logging into the HBO Go app. That's certainly frustrating as I would hate to be without my HBO Go app as well. I would certainly like to look into this and see if we can get you back into the app. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
0
0
ComcastMichael
Official Employee
•
2.9K Messages
2 y ago
Hello, beckicda. I have not heard back from you and hope your issue was resolved. If you still need assistance, please feel free to start a new thread.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
0
0