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user_efea52
1st Topic

Visitor

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1 Message

Thursday, November 24th, 2022 7:59 PM

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Great American family channel

How to I watch GAC (Great American family) channel? I can't even find it on the xfinity stream app....help!!!!

Question

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Updated 

2 years ago

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CCTimothyA

Problem Solver

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785 Messages

2 years ago

@user_efea52 Thank you for reaching out with such a great question. 

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look to see if we offer it in your area. 

 

To send a "Peer to peer" ("Private") message:

Click "Sign In" if necessary

• Click the "Peer to peer chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

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ptfedave

Visitor

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2 Messages

2 years ago

I can't get the channel either using the voice remote or typing it in on xfinity stream. 

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XfinityChristy

Official Employee

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1.6K Messages

@ptfedave I am sorry to hear you have not been able to enjoy the Great American Family Channel. I just recently discovered it myself and love the Christmas Movies on it.  To make sure it is apart of your current channel line up can you please send us a private message, including your full name, and your full address?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 years ago

0

ptfedave

Visitor

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2 Messages

[Edited: "Personal Information"]

[Edited: "Personal Information"]

[Edited: "Personal Information"]

(edited)

2 years ago

0

CCDevinC

Contributor

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473 Messages

Hey @ptfedave  

 

Could you please send our team a direct message with your full name and full address?

To send a "Direct Message" message:

  • Click "Sign In" if necessary
  • Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it

I no longer work for Comcast. 

2 years ago

0

user_0d31d6

Visitor

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4 Messages

2 years ago

We are unable to get The Great American Family channel in Fort Myers, Fl. I have found forums saying it should be on xfinity channel 1620.

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user_26d9cb

Visitor

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1 Message

2 years ago

It seems the HD version of GAF is gone? I can still watch in low def on channel 454. Where is the 1620 HD channel? This literally happened over night. This is in Sacramento. 

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CCElizabeth

Problem Solver

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908 Messages

Hello @user_26d9cb. Happy to look into this for you. Please send a direct message with your first and last name, as well as complete service address to "Xfinity Support". To do so, click on the chat icon located at the top right of this forums page.
 
 1. Click "Sign In" if necessary
 2. Click the "Direct Messaging" icon (upper right corner of this page)
 3. Click the "New message" (pencil and paper) icon
 4. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list
 5. Type your message in the text area near the bottom of the window
 6. Press Enter to send your message

I no longer work for Comcast.

2 years ago

0

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