U

Visitor

 • 

1 Message

Monday, June 2nd, 2025 7:25 AM

Glitching all night

My Xfinity stream was glitching all night! Soo depressing! It didn’t matter what station I watch. It was all bad. Considering that I pay $188 a month for this garbage! I couldn’t enjoy no programs tonight😭

Official Employee

 • 

2K Messages

3 days ago

 

user_80oc8s Hello, and thank you for reaching out via our Xfinity Community Forums. I'm so sorry to hear that your Xfinity Stream was glitching all night! That sounds incredibly frustrating, especially when you're looking forward to relaxing with your favorite programs and you're paying for a service you expect to work seamlessly. It's truly disappointing when your entertainment is interrupted like that.

I'd love to help troubleshoot this with you. Sometimes these issues can be resolved with a few simple steps. To start, could you tell me:

  • Are you using the Xfinity Stream app on a mobile device, a smart TV, a streaming stick (like a Roku or Fire Stick), or a computer?
  • Have you tried restarting the device you're using to watch Xfinity Stream, or even your internet modem and router?

Let's see if we can get things running smoothly for you!

 

forum icon

New to the Community?

Start Here